Why ChatGPT Shouldn’t Be Used for Legal Questions – and Why Jurilo Is the Safe Alternative

OpenAI has recently updated its Terms of Use, explicitly stating that ChatGPT must not be used for legal or medical advice.
This official clarification confirms what many experts have long warned: ChatGPT is not suitable for legally binding information.

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🚫 What the New Terms Say

In the updated Terms of Use for Europe, Switzerland, and the UK (effective April 29, 2025), OpenAI writes:

“Providing customized advice that requires a license – such as legal or medical advice – is not permitted unless supervised by a licensed professional.”
(Source: openai.com/policies/eu-terms-of-use)

This means that anyone using ChatGPT for legal questions is potentially violating the Terms of Use – and risks receiving false or entirely fabricated information.

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🤖 The Problem: Hallucinations

Over the past months, we’ve observed many hallucinations in legal topics – especially in labor law, tax law, and tenancy law.
ChatGPT often responds with great confidence, citing article numbers, laws, or links to government forms that simply don’t exist.

That’s because a foundation model like ChatGPT is designed to always provide an answer, even when it lacks a factual basis. It fills gaps by generating plausible but false details – dangerous in a legal context.

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✅ How Jurilo Works Differently

Jurilo was built specifically to avoid these risks.
Our AI relies only on verified Swiss legal sources and is reviewed weekly by Swiss lawyers.
We use foundation models only for language polishing or general context, never for legal reasoning itself.

Jurilo offers:

• Verified answers with legal articles and sources
• No hallucinations or invented law texts
• 100 % Swiss law, always up to date
• Plain-language explanations everyone can understand

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💡 Conclusion

ChatGPT is a powerful language model – but not a lawyer.
Legal reliability requires verified content, local expertise, and human legal review.
That’s what Jurilo delivers: verified Swiss legal answers, reviewed weekly by lawyers.

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